SASOM has no return policy except the following:
✳ You believe that the item you received is a counterfeit.
✳ You believe that the item's condition is not correct according to the stated condition when purchasing.
If the condition above applies to your circumstance, please visit Return/Refund/Exchange Policy for more information
Please do not remove the SASOM authentication tag in all cases. For any product with no SASOM authentication tag attached, the claim would not be admissible.