SASOM defines “Pre-owned” collectibles as follows:
✳ The item itself can have some defect such as discoloration and/or marks.
✳ The item might not come with full equipments or original packaging.
All items will be based on the product photos and the equipment listed. Buyers should review the photos before making a purchase. If any defects or missing equipment are not specified by the seller, SASOM will provide the buyer with the additional information.
SASOM continually updates the authentication standards to ensure smooth transactions between trading parties and to establish more balanced authentication criteria. Please refer to the latest authentication standards before proceeding with a transaction.
All products, whether sold or purchased, are shipped only after SASOM's professional authentication team has thoroughly checked the product's condition and confirmed its authenticity.
Precautions regarding collectibles:
✳ SASOM performs basic quality checks and authentication, but as an intermediary, SASOM is not responsible for the manufacturer's warranty for each product.
✳ For questions regarding product functionality or related issues, please contact the manufacturer.
✳ For products whose value may decrease when the sealed/sealed package is opened, the contents will not be inspected. A comprehensive inspection is conducted to check product information, box condition, and whether there are any signs of repackaging.
In addition to the criteria outlined by SASOM's authentication standards, products that are not recognized as defective by the manufacturer for the reasons listed below, or products that cannot be clearly identified based on our authentication standards, will not be considered defective. As a result, purchase cancellations will not be allowed for these reasons.
✳ Deformation or replacement of the seal that may occur during distribution and storage.
✳ Matters that may arise due to the manufacturing process, distribution process, or material characteristics.
Regarding ambiguous product conditions, non-specific product conditions, and individual differences due to the manufacturing process of a specific model, the final decision will be made by the authentication center manager.
▼ Example: Product damage/contamination
▼ Example: Box/Packaging Damage
Note:
✳ If no response is received from the buyer within 24 hours of notification, the product they intend to purchase will automatically be deemed to have passed inspection, and cancellation will not be an option.
✳ In the case of products whose composition is difficult to identify when unopened, the product may be opened.
✳ If it is not sealed when first released, it does not fall under the damage criteria.